I have never ordered from them, so i cant comment on that. Like i said before we had a deal of some sort that i wont get into that they didnt keep their end of. It wasnt some huge deal or anything, its just one of those things. I dont know what their customer service is like for customers, but all i know is they didnt treat me so great.
BTW, as far as i know they are a paid sponsor of fnsweets. So they may have great prices (i dont know, i havent been there in quite some time), but there is no wonder why they are greatly praised over there.